Dear Valued Customer:
On July 16, 2020, the Federal Communications Commission (FCC) established 988 as the new, nationwide, 3-digit phone number for all Americans in crisis to connect with suicide prevention and mental health crisis counselors. This requires telephone service providers, such as Pacific Data Systems, to direct all 988 calls to the existing National Suicide Prevention Lifeline by July 16, 2022.
To ensure that calls to 988 reach the National Suicide Prevention Lifeline there will be a new dialing procedure for certain areas of the country including Guam.
When will the change begin?
Please feel free to contact our Help Desk at (671) 300-0220 or helpdesk@PDSguam.com if you have any questions.
Thank you for your business and stay safe.
Preparing for the Transition to 10-Digit Dialing to Enable 988 to Reach the Suicide Prevention Lifeline
Pacific Data Systems
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